And neither one of them drove a truck. We are taking appropriate and precautionary measures to make sure truck drivers are taken care of while continuing to work hard to keep America moving during this pandemic.”, In order to be safe and remain an open option for truckers, TA has implemented new measures in the field: “Our employees are working tirelessly to ensure that our sites can remain open and ready to serve drivers when they need it. I want to make a difference and make people feel like they belong here and WEXPats empowers me to do that by giving me a community of people who have the shared experience of immigrating to a new country for work and the passion to make the transition easier for others. These numbers have since leveled out to normal levels of pounds shipped.”, iy_2020; im_12; id_02; ih_18; imh_23; i_epoch:1.6069622356E+12, py_2020; pm_11; pd_03; ph_08; pmh_03; p_epoch:1.60441941296E+12, link-block-publisher; link-block-publisher_link-block-publisher; bodystr, pn_tstr:Tue Nov 03 08:03:32 PST 2020; pn_epoch:1.60441941296E+12, https://www.wexinc.com/customer-support/customer-support-electronic-payments/. Some of the things drivers are faced with are long delays loading and unloading, and an inability to find places to eat on the road but their spirits remain high and they are grateful to be able to continue to bring in an income. They called WEX on Sunday, March 22, looking for help. We have good freight coming out of our core customer base but backhauls have died down substantially. Also, the people that are working from home are doing their best to keep business going as usual so that customers, vendors, and partners alike don’t miss a beat even though they may be working with limited resources or without all the tools they are used to having. I am impressed with how well most businesses and employees are handling all of the changes during this trying time.”, — WEXer Kate McAndrew, Client Specialist, Corporate Payments, “The transition to working from home has been an unexpected change for many. We are positioned to create a community that sustains and supports us as individuals and leaders, while also helping us to drive positive impact to our business. WEX Europe Services BV. They are paying high rates to haul, which had included bonuses, but there are no longer offering bonuses. It is also the 410 th largest bank in the nation. Due to COVID-19 and the increase in the need for medical equipment and supplies, Tenet was running into supply shortages with their existing vendors. WEX Europe Services SAS. It just so happened that he’d hit the road on a day when people in the area were beginning to be concerned about the spread of the coronavirus. I have one client that I know has loaded extra funds to their drivers’ cards so their drivers could purchase cleaning supplies to keep their trucks safe.”, “I would say that whether we are talking to a client or a vendor, it is great to hear that so many companies (including our own) are doing their best to get employees working safely from home whenever possible. Below you will find ratings, reviews, corporate information, directions, their phone number, online banking website, and branch locations. That’s an awesome story from the field.”. She turned the implementation around quickly that Sunday night which allowed Tenet to be up and running just a few short hours after they brought the issue to us. A lot of our contracts involve making deliveries to places like McDonald’s, Pizza Hut, and Burger King distributers. One of our customers told us about WEX. And during this shortage of hospital supplies, Tenet can use that virtual card to turn to less commonly used e-commerce web sites like Ebay, Amazon, and others and purchase from places they do not normally bulk order supplies.”. WEX Bank, Wex Bank at 7090 South Union Park Avenue, Suite 350, Midvale, UT 84047. We are grateful for organizations like Tenet who are working tirelessly out in the field to ensure the safety of their patients and care providers. As Ontario was looking to shut down non-essential services our newest partner, AllCard, reached out to us on March 23rd to provide support to obtain “essential service provider” status. When the provinces of Ontario and Quebec announced lockdowns in late March due to COVID-19, WEX supported AllCard in their efforts to gain “essential service provider” exemptions from the lockdowns. While Mercer has many types of freight that they haul, the U.S. Government is their biggest customer for whom they haul military equipment across all 50 states. They called WEX on Sunday, March 22, looking for help. — WEXer LaTaschia Velasquez, Account Management Team Lead, Fleet, “I have been passionate about helping my customers and making sure that they have the tools and resources that they need to keep their trucks running during this crazy time. $14.0 HR starting pay. Wex Bank is very sneaky, and they usually don’t even provide customers with copies of these contracts. Video of Logan Miller talking about what he did: TA/Petro Stopping provides places along the major arteries across the U.S. for truckers to refuel, grab a bite to eat, use shower and restroom facilities, and take a break from driving. While they do have a few employees working from home, they feel it’s important that they be in the office for the constant interaction needed with the company’s drivers. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Since that time, AllCard has expanded its operations to produce PPE equipment for those on the front lines of the pandemic. Their biggest single day to date was 2.3 million pounds shipped which last weekend went up to 3.2 million pounds. Mercer Transportation, founded by Bill Howard and Jim Stone, has been in business since 1977, based in Louisville, Kentucky. As Brian Helton describes it, “So here’s the crazy part. Wex Bank consumer reviews, complaints, customer service. WEX Europe Services (UK) Limited. Mercer Transportation, founded by Bill Howard and Jim Stone, has been in business since 1977, based in Louisville, Kentucky. 3 reasons we see people flipping to a fuel card: Apply Now WexLocationCode.setTransientValue("wex02");WexBocaLink.setUrl("locations-flyout","WEXFleetUniversal","cc1"), “My team is helping customers during this pandemic and we have a wide variety of issues we deal with for our customers. Because they are a small operation, it’s all hands on deck: they don’t have the bandwidth to provide back-up if people are not able to come into work. I have heard that Walmart has pushed orders to new levels. How do I assign or change someone’s user role? We currently do not have bank phone number in our database Customer Service Team Lead WEX. Fleet One Accounts Contact Us; Product Information (Mercer Owner Operator). Past lawsuits include … AllCard received that status within the next 24 hours and now they are able to pay it forward by reconfiguring their production equipment to support the front line workers in the fight against the Coronavirus.”, “Love’s believes professional truck drivers are the heroes of the highway. We’re particularly proud of drivers who are delivering fuel and other important commodities to keep the country running during the fight against COVID-19.”. They are out in the field every day keeping the economy going. Due to COVID-19 and the increase in the need for medical equipment and supplies, Tenet was running into supply shortages with their … The Company provides customer credit applications, maintains credit lines, issues the cards, and manages customer relations with clients. Integrity, Innovation, Execution, Relationships, and Community have taken on a whole new meaning for all of us.”, — WEXer Tamela Mills-Stephens, Customer Service Support I – Triage, Corporate Payments. With what they are providing, truckers can continue making sure critical supplies, including medical supplies and equipment, are getting where they need to be.”. WEX … Employee Resource Groups are great because it gives everyone a voice regardless of origin and background. Our spirits are definitely high. Also, the people that are working from home are doing their best to keep business going as usual so that customers, vendors, and partners alike don’t miss a beat even though they may be working with limited resources or without all the tools they are used to having. We are grateful to them for providing critical fuel and a safe environment for over-the-road truckers. A lot of our contracts involve making deliveries to places like McDonald’s, Pizza Hut, and Burger King distributers. As a result, their drivers on the road can continue to take care of the work of delivering goods and essential services.” WEXer LaTaschia Velasquez, Fleet. As Brian Helton describes it, “So here’s the crazy part. I have heard that Walmart has pushed orders to new levels. They are paying high rates to haul, which had included bonuses, but there are no longer offering bonuses. ERGs drive diversity by fostering new bonds and communities across the company. A lot of our contracts involve making deliveries to places like McDonald’s, Pizza Hut, and Burger King distributers. They needed a new way to purchase medical gear and a different way to access the supply chain. ©2012. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. We’ve planted the seed in our customers’ minds to say ‘Please let us know what your needs are. They are essential to the livelihood of the men and women in the Fleet industry as they can sometimes be the only option open at certain hours of the day and in some locations. The next day, Logan, a thirteen-year-old boy, takes his allowance to Sam’s Club, makes lunches, and goes up to the truck stop near his home and hands out lunches to the truck drivers there at the truck stop. Love’s has shown their appreciation for truck drivers who are out on the roads today in various ways: “The major truck stop chains have always been an invaluable resource for truck drivers and have become even more important during the COVID-19 pandemic. They are out on the roads every day delivering goods to keep products on the shelves for those of us sheltering in place. Some of the things drivers are faced with are long delays loading and unloading, and an inability to find places to eat on the road but their spirits remain high and they are grateful to be able to continue to bring in an income. They are reconfiguring some of their production equipment to manufacture these Face Shields and are using materials that are coming directly out of their card plant located in Cambridge, Ontario — the same one where they manufacture our customer’s cards. They are essential to the livelihood of the men and women in the Fleet industry as they can sometimes be the only option open at certain hours of the day and in some locations. As TA puts it, “Truck drivers have one of the most important jobs right now and TravelCenters of America thanks them for their unwavering commitment and dedication. So, when she was tapped to work on this project she was already familiar with their business practices and was able to quickly start work on a solution. This allows us to see the company through a different lens or perspective than we normally would. Having essential service provider status would allow them to keep producing our cards without disruption. We’ve planted the seed in our customers’ minds to say ‘Please let us know what your needs are. Women play an important role at WEX. I have wonderful clients that have made the transition to working from home or have taken on extra responsibilities to reduce the amount of staff that is needed in their offices each day. A majority of our freight is shuttle movement within a 125-mile range for food manufacturing businesses. WEX Bank is one of popular banks of Utah. For a purchase of ,$86.64, the late fee was ,$39.00. Truck stops weren’t really sure how they were going to serve people yet and where Miller had pulled off to purchase a meal, in Richmond, Kentucky, that particular truck stop had temporarily shut down the restaurant and they were in the process of cleaning everything. They called WEX on Sunday, March 22, looking for help. The up to 5¢ per gallon standard fuel rebate is based on the number of gallons purchased at Speedway-branded locations each month with a Speedway fleet card. Mercer now has 2,300 independent contractors hauling freight for them. While they do have a few employees working from home, they feel it’s important that they be in the office for the constant interaction needed with the company’s drivers. WEX Bank has 1 banking locations. These guys started up a trucking company and they had zero trucks. The next day, Logan, a thirteen-year-old boy, takes his allowance to Sam’s Club, makes lunches, and goes up to the truck stop near his home and hands out lunches to the truck drivers there at the truck stop. All fuel lanes are open, all TA Truck Service centers are open and RoadSquad 24-Hour Roadside Assistance is available. That’s an awesome story from the field.”. Or complete the form below and a representative will respond to you shortly. A WEX customer, Tenet Health, is a healthcare services company based in Dallas, Texas providing essential services during this pandemic. In my twenty four years of running a small business, I have never been subjected to more ridiculous terms and abysmal customer service. It can be easy to get caught up in a routine or a silo at WEX, but NexGen has given me the opportunity to connect with people in other functional areas that I otherwise would have never met.”. What Mercer did back then to get their business off the ground is what is now referred to as trip leasing. They are paying high rates to haul, which had included bonuses, but there are no longer offering bonuses. Grote Markt 40-42 BE-9600 Ronse Belgium. A WEX customer, Tenet Health, is a healthcare services company based in Dallas, Texas providing essential services during this pandemic. We are following individual state mandates regarding closures of full-service restaurant dining and are continuing carry-out services in these areas where we are able.”. Wex Bank Lukoil Outrages late fee was charged, again, to our fuel account. A majority of our freight is shuttle movement within a 125-mile range for food manufacturing businesses. How do I view payments that have been authorized. Just one driver at a time. Specifically, they have been working on the design of a Face Shield using equipment they have on hand for card production. Clueless management that just wonders around all day in a trance. These numbers have since leveled out to normal levels of pounds shipped.”, iy_2020; im_12; id_02; ih_21; imh_17; i_epoch:1.60697263853E+12, py_2020; pm_11; pd_03; ph_08; pmh_02; p_epoch:1.60441933601E+12, link-block-publisher; link-block-publisher_link-block-publisher; bodystr, pn_tstr:Tue Nov 03 08:02:16 PST 2020; pn_epoch:1.60441933601E+12. These guys started up a trucking company and they had zero trucks. He’s talking to his wife on the phone telling her his whole story of woe and unbeknownst to them, their son, Logan, is eavesdropping on the conversation. As Helton describes it, this is what happened: “Just two weeks ago, when things were just starting to get kind of spooky with COVID-19, we had a driver over in West Virginia, Jason Miller, who had just left home that afternoon and after driving for several hours was ready to get a bite to eat before settling in for the night. I have been amazed at their dedication to not only keep delivering the goods and products that we need but their dedication in taking care of their drivers. Arbitration: Wex Bank requires arbitration to limit their damages in class actions, but we turn the … When you think about it, that’s a lot of supplies to keep stocked. WEX Inc. Sunoco is a registered trademark of Sunoco and is used with permission. And their drivers are on full force out there making deliveries through this pandemic. Learn about WEX Inc. culture, salaries, benefits, work-life balance, management, job security, and more. 20 Rue Cambon 75001 Paris France. Says WEXer Lynn Alexander, Vice President of Client Service Operations, “The major truck stop chains have been great partners for WEX and we’re grateful to them for providing critical fuel and a safe environment for over the road truckers. What Mercer did back then to get their business off the ground is what is now referred to as trip leasing. With many stores shuttered, that type of freight is drying up, and we are doing more delivery transactions with brokers. These include showers, restrooms, registers, doorknobs, tables, menus, chairs, booths, counters, and all dishes, utensils and cooking surfaces. This video will walk you through creating and editing a user role. at any bank that accepts MasterCard Debit cards Use your WEX rapid! We are helping them take care of their employees, meet payroll, and even when working from home seamlessly run their business. Daniel Dunn. I have wonderful clients that have made the transition to working from home or have taken on extra responsibilities to reduce the amount of staff that is needed in their offices each day. The telephone number is (207) 773-8171 . The app also gives real-time location updates, including weather and construction updates. Keep more of your money in your business, where it belongs.Apply for a fleet card today! Military veterans possess invaluable leadership skills and business acumen. WEX Bank is headquartered in Midvale and is the 18 th largest bank in the state of Utah. 22 WEX reviews. Thank you for making sure supplies are continuing to be transported during this pandemic,” says Donniss Leathers, National Account Manager, WEX. As a result, their drivers on the road can continue to take care of the work of delivering goods and essential services.” WEXer LaTaschia Velasquez, Fleet. Tenet’s program is working well and with hospital supplies still in high demand, this will continue to be a great tool for them. But they had the right to haul freight if they could just figure out how to get some trucks.”. These numbers have since leveled out to normal levels of pounds shipped.”. It was established in 1998 and as of June of 2020, it had grown to 63 employees at 1 location.WEX Bank … As Heisten puts it, “We have good freight coming out of our core customer base but backhauls have died down substantially. WEX Fleet Accounts As TA puts it, “Truck drivers have one of the most important jobs right now and TravelCenters of America thanks them for their unwavering commitment and dedication. 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